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DIALOG Named Among Canada’s Best Managed Companies

"Ultimately, the credit must go to our DIALOGers for leading the effort and helping us achieve 90% of our organizational capacity within 48 hours of being asked to work from home in March of 2020," says managing partner Jeff DiBattista.

DIALOG has been named among “Canada’s Best Managed Companies” for 2021, according to Deloitte Canada. With founding roots dating back to 1960, DIALOG appears on the list this year as a “Gold Standard” winner — the firm’s third consecutive recognition by the annual program.

The firm operates from five studios in Calgary, Edmonton, Toronto, Vancouver, and San Francisco and currently employing an integrated team of nearly 600 architects, urban planners, engineers, interior designers, and landscape architects assembled to tackle the design challenges of today’s complex, built environment.

“COVID certainly caused us to pause and adjust our approach to executing our company’s strategies. Moving from five studios to 600 ‘home studios’ required a fast and evolving plan, supported by our leadership team and a Core Response Team. These leaders focused on taking care of our people and our community, instilling confidence in our response to the pandemic, and on minimizing impact to our clients,” said DIALOG Managing Partner Jeff DiBattista. “But ultimately, the credit must go to our DIALOGers for leading the effort and helping us achieve 90% of our organizational capacity within 48 hours of being asked to work from home in March of 2020.”

By design, DIALOG has kept its organization flat through the years since its founding. Responsibility for advances in important areas like sustainability, innovation, and building portfolio ownership are led by grassroots teams that include individuals across all experience levels.

These grassroots teams are nurtured by management and they help instill ownership for critical aspects of design success across the practice.

“This recognition as one of Canada’s Best Managed Company differentiates us on many fronts, including in the critical pursuit of top talent. We hope that it sends a signal to prospective DIALOGers and clients that we are considerate in how we run our practice and how we treat our people,” said Jim Anderson, Partner and DIALOG Chair. “We are thrilled to be celebrating this honour, especially after such a unique year in the life of our operation.”

As DIALOG begins its phased efforts to return its team to collaboration in its five studios, the firm plans to apply the best lessons learned and technologies gained from the pandemic experience to better the sustainability and culture of the organization.

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